BeginsSep 29

6:00 PM

Special VIP Networking Event: Code Black Movie

ENGAGE attendees and select VIPs passionate about healthcare will come together for a red-carpet style showing of "Code Black," an award-winning independent film examining the challenges of modern healthcare. Code Black follows a group of emergency room residents as they confront issues like maintaining patient dignity, designing an ER with patients in mind, and battling an increasingly complicated healthcare bureaucracy. The film will be followed by a panel discussion and audience Q&A. Seating will be limited.

Please Note: Registration for this Networking Event is separate from ENGAGE conference registration. Networking Event registration opens in August. ENGAGE conference registration is open now.
Day 1Sep 30

7:00 AM

Registration & Continental Breakfast

8:30 AM

Welcome & Opening Remarks

8:40 AM

Keynote Speaker

9:35 AM

Who is REALLY Listening to Patients? Different Approaches to Customer Feedback

Speakers:

Somesh Nigam, M.D., Senior VP, Chief Informatics Officer, Independence Blue Cross
Sara Zellner, Program Director, Health Data Consortium
Timothy J. Beebe, Ph.D., Chair of the Division of Health Care Policy and Research Director of the Survey Research Center, Mayo Clinic College of Medicine

Everyone is offering ways to gather patient feedback. But who is doing the best job of taking that feedback and using it? Learn from organizations taking patient feedback and running with it, how they've done it and how they're changing because of it.

10:25 AM

Networking Break

10:50 AM

Special Speaker Series: How I Engage Consumers

Speakers:

Andy Shallal, CEO/Founder, Busboys & Poets
Marty Moe, President, Vox Media

Healthcare is always on the hunt for new ways to engage their consumers. In this special speaker series, hear from a trio of dynamic industry leaders outside of healthcare discuss how they disrupted their industries, engaged the public and connected with their customers. They will also share their points of view on how healthcare can take their approaches and learn from what they've done.

11:50 AM

How Can Healthcare Think Differently?

Speakers:

Vidya Raman-Tangella, Vice President, Head of Innovation, United Healthcare

Healthcare leaders join our industry outsiders for a conversation on the universal truths of engaging consumers and how the medical industry is incorporating new ideas.

12:30 PM

Lunch & Networking

1:30 PM

Breakout Session: Have We Pumped the Brakes on ACOs? An Update

There are as many mixed signals as ever about Accountable Care Organizations. Some health insurance companies have backed away from ambitious plans to invest in ACOs. Meanwhile, some medical practices have seen eight-figure savings by adopting an ACO model. Have we learned enough to know where the accountable care approach is going? Where do we stand now?

1:30 PM

Workshop: Learning More About Patient Engagement

Take part in heavily interactive workshops covering some of the most important issues in patient engagement. From improving communication to leveraging data, these workshops will empower the executive and grassroots advocates alike to better connect with the modern healthcare consumer.

2:15 PM

Breakout Session: Talking the Talk – Communication Strategies Behind Better Medication Adherence

Speakers:

Rajiv Shaw, CEO, MyMeds, Inc.
Janiece Gray, COO & Founding Partner, DTA Associates, Inc.
Kimberly Radel, MHA, Executive Director, Care Copilot Institute at Allina Health

The care continuum already offers several opportunities to reinforce medication adherence. Now the approaches to increase adherence are also multiplying: from technologies that better leverage mobile and EHR to simpler medication regiments to better communication skills of caregivers. Hear about new communication tools and techniques that are working, enabling adherence and improving patient outcomes.

2:15 PM

Breakout Session: The Best Ways to Reach the Unreachables

Speakers:

Luis Belen, CEO, National Health IT Collaborative for the Underserved
Steve North, M.D., MPH, Medical Director and Founder, Center for Rural Health Innovation

Gaps in technology and understanding consumers bedevil healthcare as it tries to connect with some of its hardest-to-reach patients. But thanks to new strategic approaches and technological innovations, medical innovators are getting better at connecting with far-flung rural patients and select communities of colors in urban areas. Hear from those on the front lines, developing technologies and funding new approaches that can help everyone deliver better healthcare.

3:00 PM

Networking Break

3:30 PM

Engagement From The Ground Up: Navigating the Mandates of New Healthcare

Speakers:

Sandra Khalil, Patient
Vickie Andros, Director of Clinical Services, Curant Health
Walter Lee, M.D., Co-Director, Head and Neck Program, Duke University Medical Center
Kait Roe, Vice President, Fuse Health Strategies (@fuse_kait)

So how do they really feel? Listen to patients, physicians and the next-generation of caregivers discuss their attempts to reconcile the wave of healthcare performance improvement solutions, patient portals, meaningful use products and other mandates. When it comes to those on the front lines of treatment, what new strategies are working and what is still coming up short (and what do they think we should do about it?).

4:15 PM

Keynote Speaker

5:05 PM

Closing Remarks & Adjourn

5:35 PM

Networking Reception

Day 2Oct 1

7:00 AM

Registration & Continental Breakfast

8:30 AM

Main Ballroom

Welcome & Opening Remarks

8:35 AM

Keynote Speaker

9:20 AM

Main Ballroom

PCORI Showcase: The Next Generation of Engagement

Speakers:

Marc S. Williams, M.D., Director, Genomic Medicine Institute, Geisinger Health System

Today's researchers are brewing up tomorrow's trends in patient engagement. Listen to three promising PCORI (Patient-Centered Outcome Research Institute) grantees discuss their projects and points of view on patient engagement, and hear from PCORI leaders on the trends in patient engagement and healthcare delivery research.

10:05 AM

Networking Break

10:35 AM

Special Speaker Series: Design Discussions (Why Did You Do That?)

Speakers:

Seth Bokser, M.D., Medical Director for IT, UCSF Center for Digital Health Innovation (@sethbokserMD)
Aaron Sklar, Managing Director of Experience Strategy and Design, Healthagen
Michelle Snyder, Chief Marketing Officer, Welltok (@mnsnyder)

Healthcare leaders and entrepreneurs will take us behind the scenes of their apps, buildings and other projects to explain how they designed with patient engagement in mind. These discussions will celebrate the approaches and designs, but also deliver inside insights about the approaches and philosophies of leaders in healthcare who are already pushing a patient-driven design agenda.

11:35 AM

Keynote Speaker

12:20 PM

Closing Remarks & Adjourn

12:30 PM

Working Lunch: Workshops

The official ENGAGE sessions are over. But it's time for a working lunch! Limited-space, registration-required post-event workshops will continue to discuss and outline how to implement key aspects of patient engagement. From improving communication to leveraging existing data, these workshops will empower the executive and grassroots advocate alike to better connect with the modern healthcare consumer. (Workshop registration opens in August)
1:15 PM: Workshops End